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VOICE OVER IP
  Term Paper ID:39813
Essay Subject:
Considers Mitel and Vonage and their approaches to VOIP (voice over IP). Includes future outlook of ...... More...
3 Pages / 675 Words
3 sources, 3 Citations, APA Format
$12.00

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Paper Abstract:
Considers Mitel and Vonage and their approaches to VOIP (voice over IP). Includes future outlook of integrated voice messaging services, and future trends. The two different business models of the companies.

Paper Introduction:
Voice over IP-Mitel and Vonage Introduction When the Internet moved from educational institutions and governmentdepartments into more widespread use it was largely a text-based medium Today advances in telecommunications and bandwidth make it possible formuch more information to be sent over the Internet far more quickly than inthe past Voice over Internet protocol or VOIP has gained a high levelof acceptance as companies and individuals take advantage of the speed andquality of voice transmission and also benefit from a lower cost structure-particularly

Text of the Paper:
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Inaddition, skype is targeting small businesses with its small business pack("Skype," 2 7). In addition,Vonage also sells a wireless handset that can be used at any WiFi hotspotin the world. Outlook There is increased overlap between Mitel and Vonage as Mitel movesinto limited residential service and Vonage offers solutions for smallbusiness. (2 7). The company sells its equipment and service through outletssuch as Best Buy, and many consumers may not be aware of how the technologyactually works, only that they have access to less expensive phone servicefor the United States, Canada and some European countries. Retrieved 6 June 2 7 from: .Voicemail plus. Available features alsoinclude showing where an individual is when a call goes to voice mail (sothat the caller can see if they are in a meeting, on vacation, or otherwiseengaged), or creating virtual meetings using the Mitel technology ("How DoI?", 2 7). Mitel Mitel focuses on the commercial market and offers not just VOIP, butintegrated voice messaging services. While not a true phone service, andthe company does advise against using Vonage in case of emergency since 9-1-1 locator services are generally not available, Vonage provides many of thetraditional services, including voice mail, call waiting and callforwarding, that are available through other "telephone" companies. Mitel also includes features such as havingsoftware "read" e-mails over the phone set. However, these are not only providers ofVOIP, and skype, in particular poses a significant threat to both Vonageand Mitel, with more of a threat to Vonage at this point. Retrieved 6 June 2 7 from: .Skype. Vonage Vonage, in contrast to Mitel, focuses on the residential customer.Vonage offers a variety of ways to access the Internet, including routersand cordless "traditional" handsets that might be commonly found in mosthouseholds. At the same time, Mitel has developed technologythat allows callers to move from wireless to wired "phones" withoutinterrupting their call. Vonage Marketing, Inc. Voice over IP-Mitel and Vonage Introduction When the Internet moved from educational institutions and governmentdepartments into more widespread use, it was largely a text-based medium.Today, advances in telecommunications and bandwidth make it possible formuch more information to be sent over the Internet far more quickly than inthe past. This research considers two VOIP companies, Mitel and Vonage,their current offerings and the outlook for their futures. Over the next few years, individualsand companies are likely to see additional features offered at competitiveprices as competition remains fierce. Through its broad spectrum of productofferings, Mitel provides comprehensive telecommunications solutions thatcombine landline and wireless technology. Conclusion VOIP is likely to continue to make inroads into the telecommunicationsmarket. Inaddition, the company offers some services that are similar to Mitel, suchas the ability to receive e-mails with the voicemail attached as a .WAVfile ("Voicemail Plus," 2 7). At this point, however, the two companies have distinctlydifferent business models that would seem to prevent much directcompetition in the near future. Mitel Corporation. (2 7). A fully-ownedsubsidiary of eBay, Luxembourg-based Skype makes its basic VOIP availableat no charge to other skype members, but requires a computer and headset.Skype users can also send SMS or use their Web cams using skype software.Calls to landlines and cell phones can also be made from a member'scomputer at very low rates. (2 7). Vonage and Mitel are well-positioned to continue to increase theirmarket share, but skype, with the considerable resources of eBay behind it,may well pose a significant threat. Like Vonage, skype also offers a skype-enabledwireless handset that can be used at WiFi hotspots around the world. The result is that Mitelcustomers can integrate their telecommunications with other types ofcommunication. ReferencesHow do I? Skype Limited. Retrieved 6 June 2 7 from: . Voice over Internet protocol, or VOIP, has gained a high levelof acceptance as companies and individuals take advantage of the speed andquality of voice transmission, and also benefit from a lower cost structure-particularly for international voice communications-than was previouslyavailable. For example, Mitel customers can integrate videoconferencing with telephone calls and broadcast them on the Web, but thisdecision can, depending on the Mitel product, be made spontaneously if theconversation requires it. The company also sells a flash drive that enables Vonage tobe used with laptops or PC computers.

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