INEFFECTIVE LISTENING.   Term Paper ID:29872 Click to get this paper

Essay Subject: The greater importance of listening than speaking in the process of communication.... More...

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Paper Abstract: The greater importance of listening than speaking in the process of communication. Contends listening is a skill that needs to be developed. Inability to listen effectively as undermining effective communication in informal and formal settings, causing interpersonal conflicts. Examples of ineffective listening. Recommendations to improve listening skills. Paper Introduction: Ineffective Listening The problem of ineffective listening is applicable to a wide variety of situations. As Ronald B. Adler and Neil Towne (1998) pointed out in their book, Looking Out, Looking In: Interpersonal Communications, listening constitutes an integral part of life for people in a wide variety of settings. The quality of the communication between lecturers and students, employers and employees, clients and service providers, or among family members and friends is highly dependent on the listening skills of the parties involved. In spite of the importance of effective listening, most people demonstrate their inability to listen effectively, thus undermining effective communication. Adler and Towne (1998), along with Johnson (1996) highlighted the following characteristics of ine Text of the Paper: The entire text of the paper is shown below. However, the text is somewhat scrambled. We want to give you as much information as we possibly can about our papers and essays, but we cannot give them away for free. In the text below you will find that while disordered, many of the phrases are essentially intact. From this text you will be able to get a solid sense of the writing style, the concepts addressed, and the sources used in the research paper. part of life for people in a wide the listening skills ofthe parties characteristics of ineffective listening Theidentification of these characteristics is their mind may be engaged in daydreaming or preparing feedback provided by the listeners will illuminate their trust in future communication encounters with these service to interrupt the speakers in order to present own stories also reflects their lack of caring and Listening only to portions The internal editing of the be able to provide adequate feedback interrupt the speaker or tell a joke in order to constitute a huge barrier that prevents listeners may adopt a belligerent stance towards Furthermore they are liable to misinterpret and distort components of the speaker's comments these listeners will Ineffective listeners are also unlikely to attend closely to the highly probable that they will miss Johnson recommended that listeners should abstain of the speaker This characteristic thus prevents them from listening the advice is correct the willingness of the person listening skills various experts haveprovided First listenersshould minimize the amount of major themes in theremarks of theirbody language to indicate to the speakers that they are provide feedback by paraphrasing the speaker'scomments to demonstrate their effective listeners are also meticulousand careful in providing an analysis previously considered Adler Towne Ruttan b hasalso illuminated that listening is just importance in all types of interactions in out looking in Interpersonal communication th Ed San Francisco Harcourt Effective listening skills Retrieved February from http www itmweb Part II Retrieved February from http www and Neil Towne pointed out intheir book service providers or amongfamily members listen effectively thus underminingeffective communication Adler and to listen Individuals who exhibit this characteristic project the appearance incidents in banking and medical settings angry and frustrated In this study the customers' speakers perception Redirecting the discussion away from speaker Ineffective listeners but also undermine the overall quality of the relationships among frustrated with the poor listeners who they are only attending to the of conversation When listeners encounter issues that can have adverse ramifications for interpersonal relationships For instance the conflicts may also erupt over this unexplored significant issue solely on collecting evidence to approach provides a conducive environment for interpersonal conflicts By ignoring which may already exist between the two parties may also contribute to the stance adopted Communication is thus undermined by the biased overly eager to present their solutions thus undermining their believed that effective listeners still can negative outcome of the advice and the presentation of the of the listeningprocess as mentioned removing distracting thoughts in the aware of their body language bymoving in is pertinent to the responding andremembering components of the some of the comments and to demonstratingtheir understanding of the speaker's meanings but also in enabling that effective listeningis a skill that needs practice Although it isnot a simple skill suchas ineffective communication and interpersonal conflicts a difference for you Retrieved February suite com article cfm Ruttan M b Ineffective Listening The problem of ineffective listening is varietyof settings The quality of the communication between involved In spite of the importance also accompanied by a discussionof the negative impact on their responses to the speaker's earlier remarks Adler pretense The speakers who realize that their comments have been providers listeners because they will be wondering whether their stories However the interruptions not concern for their friends Interpersonal speaker's comments is detrimental to the quality of the communication The speakers will also know that these listeners have not divert the conversation away from further genuine interaction to occur between them Apart their speaker perhaps in challenging negotiations the speaker's comments in order to cling onto their only respond by underscoring the negative components thus remarks of speakers whom they had prejudged as an incompetent important aspects of the communication that completely from giving advice unless the speaker asked effectively and affects the quality of to take the advice the belief that they would their recommendations The first set of recommendations their talking to ensure that the speaker hasthe opportunity to the speaker to understand the concerns attending to theconversation Adler Towne Ruttan a Ivy understanding and to ensure that they havecorrectly understood of the speaker's comments Thelisteners' Ivy Sea Inc Based on as important an aspect if not moreimportant than speaking both formal and informalsettings Therefore problems Brace College Publishers Ivy Sea Inc com essay htmRuttan M a May The lost art of suite com article cfm Looking Out Looking In Interpersonal Communications listening constitutes an integral and friends is highly dependent on Towne along with Johnson highlighted the following of listening attentively even though which showed that the type of of the poor quality of customer service will undermine their who refer speakers' remarks to their own experiences are quick the speakers Their preoccupation with their are overly eager to speak about themselves sections of the speakers' comments these ineffective listeners will not are personal or uncomfortable they will failure of the two communicators to address the issue may Attacking and criticizing speaker Ineffective oppose or criticize the speaker any conciliatory or even positive Judging and interpreting the speaker's remarks in a biased fashion by the listeners Therefore it is attitudes of the listeners Offering advice ability to listen attentively to the needs offer advice on the condition that advice is done appropriately In order to improve one's in Adler and Towne's book mind and environmentaldisruptions Third effective listeners identify tandem with the speaker's body language They also use listening process Adler Towne First effective listeners move the conversation forward basedon the speaker's remarks Finally thespeaker to delve into areas he or she has not training and awareness This paper it is vital that people develop this skill because ofits will be minimized ReferencesAdler R B Towne N Looking from http www ivysea com pages intrap htmlJohnson K R May The lost art of listening applicable to a wide varietyof situations As Ronald B Adler lecturers andstudents employers and employees clients and of effective listening most peopledemonstrate their inability to the outcomes of the communication process Pretending and Towne cited a study of largely ignored will naturally be the latter is truly listening to their concerns only prevent the speakers from finishing their stories conflicts may occur as the friends become between listeners and speakers Since listened attentively to their words Deliberately avoiding aspects the topic This ineffective listening strategy from undermining the effectiveness of the communication interpersonal In this scenario they are focused own perspectives This ineffective listening heightening the disagreement and tensions or untrustworthy individual Other biases related to gender and race may be helpful to the listeners for it Apparently ineffective listeners who are problem-solvers are communication On the other hand Adler and Towne not be blamed for the refers tothe hearing attending and understanding components speak Second they must maintain full attention on thespeaker by Fourth apart fromlistening listeners also need to be highly Sea Inc The latter set of recommendations the speaker's meaning Second they may ask questionsto clarify analytical remarks will not only be useful in the above discussion it is evident in the process of communication that result from ineffective listening Deep listening How can it make listening Part I Retrieved February from http www part of life for people in a wide the listening skills ofthe parties characteristics of ineffective listening Theidentification of these characteristics is their mind may be engaged in daydreaming or preparing feedback provided by the listeners will illuminate their trust in future communication encounters with these service to interrupt the speakers in order to present own stories also reflects their lack of caring and Listening only to portions The internal editing of the be able to provide adequate feedback interrupt the speaker or tell a joke in order to constitute a huge barrier that prevents listeners may adopt a belligerent stance towards Furthermore they are liable to misinterpret and distort components of the speaker's comments these listeners will Ineffective listeners are also unlikely to attend closely to the highly probable that they will miss Johnson recommended that listeners should abstain of the speaker This characteristic thus prevents them from listening the advice is correct the willingness of the person listening skills various experts haveprovided First listenersshould minimize the amount of major themes in theremarks of theirbody language to indicate to the speakers that they are provide feedback by paraphrasing the speaker'scomments to demonstrate their effective listeners are also meticulousand careful in providing an analysis previously considered Adler Towne Ruttan b hasalso illuminated that listening is just importance in all types of interactions in out looking in Interpersonal communication th Ed San Francisco Harcourt Effective listening skills Retrieved February from http www itmweb Part II Retrieved February from http www and Neil Towne pointed out intheir book service providers or amongfamily members listen effectively thus underminingeffective communication Adler and to listen Individuals who exhibit this characteristic project the appearance incidents in banking and medical settings angry and frustrated In this study the customers' speakers perception Redirecting the discussion away from speaker Ineffective listeners but also undermine the overall quality of the relationships among frustrated with the poor listeners who they are only attending to the of conversation When listeners encounter issues that can have adverse ramifications for interpersonal relationships For instance the conflicts may also erupt over this unexplored significant issue solely on collecting evidence to approach provides a conducive environment for interpersonal conflicts By ignoring which may already exist between the two parties may also contribute to the stance adopted Communication is thus undermined by the biased overly eager to present their solutions thus undermining their believed that effective listeners still can negative outcome of the advice and the presentation of the of the listeningprocess as mentioned removing distracting thoughts in the aware of their body language bymoving in is pertinent to the responding andremembering components of the some of the comments and to demonstratingtheir understanding of the speaker's meanings but also in enabling that effective listeningis a skill that needs practice Although it isnot a simple skill suchas ineffective communication and interpersonal conflicts a difference for you Retrieved February suite com article cfm Ruttan M b If this paper is not what you are looking for, you can search again: Search for: or Click here to request an essay written just for you.