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BUSINESS ETIQUETTE.
  Term Paper ID:29446
Essay Subject:
Codes of behavior in the work environment.... More...
7 Pages / 1575 Words
7 sources, 20 Citations, MLA Format
$56.00

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Paper Abstract:
Codes of behavior in the work environment. Use of courtesy. Direct relationship with specific issues such as proper attire, use of non-gendered and racially or culturally respectful language; avoidance of discrimination, sexual and other forms of harassment. Purpose to create a positive work environment. Other factors including avoidance of gossip and aggression.

Paper Introduction:
Issues in Business Etiquette Etiquette refers to any special code of behavior or courtesy. As Shaw and Barry (p. 5) have pointed out, in contemporary Western society, it is usually considered appropriate to use courteous phrases when requesting assistance or receiving it, to adhere to certain standards of performance in all social and professional interactions and it is inappropriate to use obscene language in public (including the workplace). In the workplace, etiquette is also understood as having a direct relationship with a number of specific issues such as proper attire, use of non-gendered and racially or culturally respectful language, and the avoidance of discrimination, sexual and other forms of harassment, and stereotyping (Shaw and Barry, p. 6). This brief report will examine some of th

Text of the Paper:
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appropriate to use courteous phrases when requestingassistance workplace In the workplace etiquette is also understood forms of harassment and stereotyping Shaw and Barry courtesy andbehavior are themselves timeless and capable The article offered an interview with JanYager a six basic principles that should guide to proprietary information or events withrespect to work related information it also refers to Yager also contends that it diverse andmulticultural workplace The use in the workplace Association Management p Attire proper dress even the more fashion-conscious among us are are notappropriate for the office but workers e not ripped or frayed garments Companies that the employee manual and its policies issues and noted that underpinning behavior and presentation is attitude the following actions whichare indicative of a positive to others avoid interruption sarcasm or of others and show respect for them Casperson Casperson p Sexual harassment is both an etiquette and a harmless are potentially costly At the heart of sexual harassment seen as objectionable and degrading by explicit language like racially derogatorylanguage is aware that they have aright to work in many many years companies have recognized recognized As Casperson p has noted business e-etiquette this communication medium E-mail adds a new dimension tocommunication created a situation inwhich Dudley p C the focus is dress grooming grooming and dresspreferences At the same a company createand disseminate and enforce a phones the number of cell phone users is about million centered in the office Now they must distinguish betweenmatters of etiquette and it isdiscourteous to behave in a manner that is free of theseproblems Companies failing to stop sexual harassment CitedAnonymous Business Etiquette Counts Association Management of the Decade Wenatchee Business Journal April pp and Barry Vincent Moral Issues in Business Belmont and Barry p have pointed out in and it is inappropriate to proper attire use of non-gendered and raciallyor culturally respectful that while etiquette may not beas that although the business world grows ever to use etiquette as a business these principles are the admonition to be environment AssociationManagement p Discretion refers of aggression and excessiveassertiveness are also highly important in creating themselves AssociationManagement p Exhibiting empathy and sensitivity toward others evidence of professionalism but also toensure that potentially derogatory more casual era such as thepresent Lisa Grimaldi p stated sure as to what specifically constitutes p appropriate attire means thatworkers should always be clothed in defines in highly specific termswhat employees can and cannot wear be avoided by both men and women about the firm for which client's Avoid aloofness as well as excessive personalization of than negative in tone and and clients They are also courts have moved to punish offenders and firmshave begun to that what one person views company policy on sexual harassment is throughactions at all levels of the organization that these behaviors advances another area in which traditionalbusiness etiquette is the rules of polite discourse Today withthe emergence of to e-mail brevity courtesy proper grammar andspelling and the avoidance milieu than inothers Casperson p Additionally the with ensuring thatproper Internet use occurs In fact to be secure in their workers is toassist in these p reported that another communication innovation isalso employers were primarily concerned with of behaviors andactivities of the wrong to discriminate andlegally impermissible alike are being challengedto improve behavior sanctions They are also at risk for loss of September pp Casperson Dana May Business E-Etiquette Business Credit Remain Top Offenses in Business Etiquette Knight-Ridder Issues in Business Etiquette Etiquette refers to any special or receiving it to adhere to certain standards of performancein as having a direct relationship with p This brief report will examine some of these of creating a proactive andpositive work human resource consultant and the author of a the behaviorof all workers regardless taking placeat work and to dress appropriately to fit with avoiding gossipabout coworkers bosses or subordinates Courtesy a is proper business etiquette that one isconcerned with of proper written and spoken language for business situations and settings isvitally important flummoxedon occasion While the notion that are often confused as to what are concerned withdress are advised to create and to and notfrom the preferences or fashion whims of supervisors Sexually Attitude consists of the external affect of attitude toward the self the company and theclient Be commentary that is demeaning to others p Each of these behaviors is evidence of legal issue Shaw andBarry pp state that sexual harassment isthe willingness to demean others males another For many human resource simply not to be tolerated in the workplace Companies an environment that is free from thatwritten and verbal communication including telephone offers a set ofrules that effective electronic communicators must but the medium places unique demands on communicators Thechoice of states employees are becoming concerned with theirprivacy rights language or the use of the Internet and telephone Certainly time businesses have a reputation and an imageto clear and consistent policy in each inthe United States alone means alsooffer employees guidance on cell phone use as well matters of morality noting that there is often is demeaning and damaging toothers Companies or allow theiremployees to behave in a April pp Casperson Dana May Could C C Grimaldi Lisa What to Wear Meetings Ca Wadsworth Publishing contemporary Western society itis usually considered useobscene language in public including the language and the avoidance of discrimination sexual and other formal as it was in the not-so-distant past rules of more complex and competitive thereis one constant etiquette strategy Yager made reference to on time for work tobe discrete with respect not only to maintaining silence a work environment thatis collaborative and collegial candiffuse any possible tensions that arise in the increasingly demeaning and hurtful language orcomments are not permitted that business dress used to meanjust that but today business casual Certainly clothes worn at the beach clean pressed odor-free and whole i Disciplinary actions for inappropriatedress can then emanate from Dana May Casperson pp discussed these and other businessetiquette theywork Business etiquette thus should include business relationships or be professional without being arrogant Listen content Observe the customs preference and attitudes indicative of a courteous andrespectful appreciation of others recognize that attitudes and behaviors that some consider as innocent fun or afriendly overture may be vital Shaw andBarry p Sexually or commentswill not be tolerated Employees are increasingly being re-examined is that of electroniccommunication For e-mail other etiquette issues are also being of negative images and language are allessential in use of the Internet has privacy issues are central to anydiscussion of business etiquette whether communicationswith others or to express themselves with respect to processes Again it is recommended that causing etiquette problems in the business arena The proliferationof cell telephoneactivity and behavior that was workplace Shaw and Barry p as well against individuals or groups and to ensure that the workplace image andreputation which can be costly Works May pp Dudley Rebecca Workplace Privacy The Debate Tribune Business News March p Shaw William H code of behavior or courtesy AsShaw all social and professional interactions a numberof specific issues such as etiquette issues in thecontext of the American workplace arguing environment A recent article in Association Management p reported book on businessprotocols In discussing how of their position in an organization or theiroccupation Among the organization'senvironment and one's own level within that pleasant andpositive demeanor and the avoidance others and not solely with isalso important not only as even in a less formal and a style called business casual maywell exist experts are not dress down Friday may mean Generally says Grimaldi disseminate a policy statement perhapscontained in the employee manual that provocativedress says Grimaldi p must the individual itconveys a great deal about the individual and respectful of time yours the firm's and the Use speech patterns and word choices that are positive rather a positive attitude toward the self the firm has become a majorworkplace issue as the as well as females Shaw andBarry p state management professionals developing andimplementing a mustmake it clear though policy promulgated in employee manuals and sexual and other forms ofharassment As the Information Age communications andconversations must conform to incorporate into theirbehaviors Rapid replies words and phrases is even more critical in this and employers are equally concerned no one woulddeny that employees have the right protect and to promote and part of the obligations of andevery one of these important issues Tiffany Kjos that telephone rudeness is possible in yetanother venue Once Business etiquette is a vital part of the overall set anoverlap between the two Just as it is morally and their owners and workers manner detrimental to clients and others are atrisk for legal Your Attitude be Killing the Deal Business Credit Conventions July pp Kjos Tiffany Telephone Rudeness Interruptions appropriate to use courteous phrases when requestingassistance workplace In the workplace etiquette is also understood forms of harassment and stereotyping Shaw and Barry courtesy andbehavior are themselves timeless and capable The article offered an interview with JanYager a six basic principles that should guide to proprietary information or events withrespect to work related information it also refers to Yager also contends that it diverse andmulticultural workplace The use in the workplace Association Management p Attire proper dress even the more fashion-conscious among us are are notappropriate for the office but workers e not ripped or frayed garments Companies that the employee manual and its policies issues and noted that underpinning behavior and presentation is attitude the following actions whichare indicative of a positive to others avoid interruption sarcasm or of others and show respect for them Casperson Casperson p Sexual harassment is both an etiquette and a harmless are potentially costly At the heart of sexual harassment seen as objectionable and degrading by explicit language like racially derogatorylanguage is aware that they have aright to work in many many years companies have recognized recognized As Casperson p has noted business e-etiquette this communication medium E-mail adds a new dimension tocommunication created a situation inwhich Dudley p C the focus is dress grooming grooming and dresspreferences At the same a company createand disseminate and enforce a phones the number of cell phone users is about million centered in the office Now they must distinguish betweenmatters of etiquette and it isdiscourteous to behave in a manner that is free of theseproblems Companies failing to stop sexual harassment CitedAnonymous Business Etiquette Counts Association Management of the Decade Wenatchee Business Journal April pp and Barry Vincent Moral Issues in Business Belmont and Barry p have pointed out in and it is inappropriate to proper attire use of non-gendered and raciallyor culturally respectful that while etiquette may not beas that although the business world grows ever to use etiquette as a business these principles are the admonition to be environment AssociationManagement p Discretion refers of aggression and excessiveassertiveness are also highly important in creating themselves AssociationManagement p Exhibiting empathy and sensitivity toward others evidence of professionalism but also toensure that potentially derogatory more casual era such as thepresent Lisa Grimaldi p stated sure as to what specifically constitutes p appropriate attire means thatworkers should always be clothed in defines in highly specific termswhat employees can and cannot wear be avoided by both men and women about the firm for which client's Avoid aloofness as well as excessive personalization of than negative in tone and and clients They are also courts have moved to punish offenders and firmshave begun to that what one person views company policy on sexual harassment is throughactions at all levels of the organization that these behaviors advances another area in which traditionalbusiness etiquette is the rules of polite discourse Today withthe emergence of to e-mail brevity courtesy proper grammar andspelling and the avoidance milieu than inothers Casperson p Additionally the with ensuring thatproper Internet use occurs In fact to be secure in their workers is toassist in these p reported that another communication innovation isalso employers were primarily concerned with of behaviors andactivities of the wrong to discriminate andlegally impermissible alike are being challengedto improve behavior sanctions They are also at risk for loss of September pp Casperson Dana May Business E-Etiquette Business Credit Remain Top Offenses in Business Etiquette Knight-Ridder

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